For designers, architects, contractors, and homeowners
What we commit to.
Every project is different, but the way we approach our work doesn’t change. These are the commitments we bring to every project, from start to finish.
- Studio
- Etherington Designs Inc.
- Issued
- 9 September 2026
- Revision
- B
- Issued to
- Designers, architects, contractors, and homeowners
- Commitments
- 5
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We’ll listen before we build.
Come to us with a finished drawing set or the beginning of an idea. We take the time to understand your vision before anything moves forward.
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We’ll be clear and honest.
You’ll hear from us within two business days, and we’ll be upfront about timing, scope and whether we’re the right fit for your project.
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We’ll think through the details.
We review every project carefully before fabrication begins, identifying opportunities and resolving details while changes are still easy to make.
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We’ll take responsibility for the whole.
From materials and fabrication to coordinating stone, metal and glass, we manage the details so you don’t have to.
We’ll see it through.
Every project is assembled and reviewed in our studio before installation, and we remain accountable until the work is complete. Our work is backed by a five-year limited warranty on custom millwork.
- Warranty
- 5 years, custom millwork
- Staging
- Full unit, in-shop
What we need from you.
Great work is collaborative. Whether you’re a homeowner, designer, architect or builder, we’ll guide you through what we need at each stage.
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Your vision
Share what you have, from inspiration and initial ideas to a complete drawing set. We can start wherever you are.
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Your timeline
Let us know your project schedule and when the finished work needs to be in place.
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Your decisions
We’ll help you work through materials, finishes and details so everything is resolved before fabrication begins.
The undertaking
Anything here can be tested in person.
The shop is open by appointment, to designers and to the people they build for. Bring the drawing you are least sure about, and we will tell you how we would build it, or why it should change first.
Ross Etherington, founder